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Help Center

General

What can I do on Aumet as a supplier?

Aumet uses intelligent matching to find you the right distributor in countries where you don’t have distributors, you can also get the latest news and tenders from the local newspapers in the distributor’s country online.

How can I get inquiries from distributors?

Make sure to list all of your product lines, build your profile, fill in all of your information, add your current distributors to show that your products are widely used, ask your distributors to rate and review your company so once a distributor uses the search engine they will find your product and contact you directly.

How can I contact medical distributor

You have to list your product first and be verified, then you can contact distributors directly in 2 ways:

  • Go to contact distributors in your Dashboard and you will find a list of distributors who match your expertise and are in countries you need. Check which supplier’s region they are looking for, medical line and specialty. Each verification you earn unlocks you one distributor to contact.

  • Upgrading to premium plan will get you direct contact with 2 recommended distributors each month, recommendations are based on a combination of intelligent technology and business experience which Aumet uses to validate each distributor. We use relevant details, which is the verified data that is entered through the users and deduced from it, such as distributor experience, interests ,rating ..etc and quality details, which is data that we deduce from years of experience in the medical field for example, the fact that intermediate suppliers shouldn’t assign the biggest distributor and should assign intermediate or low intermediate distributors, or the fact that Chinese product are more likely to succeed in certain countries more than others, and that the percentage of success Chinese medical disposables are much higher than medical equipment..etc.

Which distributor should I work with?

Distributors who have the most verifications and are currently working on the medical lines that inter-est you are the best to target. Make sure to choose a distributor that has been rated well by his sup-pliers.

Why I am not getting inquiries from distributor?

If you didn't list your distributors and you didn't have a complete ratings and reviews about your products makes new leads hesitant to work with you. Normally suppliers with at least three verifications get inquires 50% more than suppliers without verifications

Account

How can I create a medical supplier account?

Go to aumet.me/join/supplier to create a medical supplier account

How can I change/reset my password?

You can reset or change your password by going to this link aumet.me/site/request-password-reset

How can I change my company Logo?

Click on your picture on the top right in navigation bar, Choose “Edit Company Details", scroll down and click on "select logo" to upload your new logo, then save the changes

How ca I change my Personal Profile photo?

Click on your picture on the top right in navigation bar, Choose “Edit User Profile", scroll down and click on "upload photo" to upload your new photo, then save the changes

Why is it important to upload the company Logo and my profile photo?

It help distributors and end users know more about your company just by one click

How can I change my company details

Click on your picture on the top right in navigation bar, Choose “Edit Company Details”.

How can I change my Personal details?

Click on your picture on the top right in navigation bar, Choose “Edit User Profile".

Listing products

Why do I have to list my product lines online?

Distributors can't see your company at all if your products were not published, and you can’t make a direct contact with distributors unless you have products.

How can I add a new product online?

Click on “Dashboard” in the navigation bar, chose "My Products", then click in the "+" sign that says "List a new product".

How can I edit my product?

Click on your picture on the top right, chose "My Products", then click on for the product you want to edit.

What is the difference between a product and product line?

A product line includes many products that are related to each other, for example Urology line contains products like urine bag , Foley Catheter ..etc, you can list a product line or a product.

What is the difference between my country and product origin country?

Your country is the place where the company is based "country of residence", while product origin country is the place where the product is being manufactured.

How to make sure distributors can see my products?

Click on your account picture on the top right, chose "My Products", then check if your product is "Published" by hovering over and if it says "Unpublish product" then your products is published , or simply use the search engine to check your product online by selecting a country where you need a distributor and your product name.

How can I delete my product?

Click on your account picture on the top right, chose "My Products", then click on

How can hide my products?

Click on your picture on the top right, chose "My Products", click on this icon that says "Unpublish product" .

Why should I include key words in my product details?

We will match your product's keywords with distributor's interest, which will help you get the best distributors to work with automatically from the system.

What’s the most important details to include in my products?

Verification (Distributors who use your product worldwide), Product history, Product keywords, Distributor requirements, product photos, but we recommend to include all information for better reliability.

How many products can I add to my profile?

You can add as much product lines as you want, make sure to add product lines instead of products.

How can I delete my account?

We take deleting accounts seriously, in case you wanted to delete your account, contact the Head of Customer Success, Tariq Khader : [email protected]

Verification

What is verification?

Verification is the process of listing all your current distributors to verify you, the process requires both of suppliers and distributor to register using company e-mail address otherwise supplier need to submit authorization letter to verify the relationship.

What’s the authorization letter

It's a document signed and stamped by your company stating that you have authorized this distributor to sell your product in his country, click here to see a sample

Why should I be a verified supplier?

Verification is what distinguishes strong suppliers from weak ones, since it reflects how widely your product is being used and which countries are using your products.
In addition distributors will rate and review their experience with dealing with you, which helps new distributor know more about your company. Also with each verification you will have one message in your account to unlock a distributor.

Why should I be a verified supplier?

Verification is what distinguishes strong suppliers from weak ones, since it reflects how widely your product is being used and which countries are using your products. In addition distributors will rate and review their experience with dealing with you, which helps new distributor know more about your company. Also with each verification you will have one message in your account to unlock a distributor.

How can I be a verified supplier?

Go to verification page, and invite your current distributors for each product you have, you and your distributor have to register by using your company email address or upload the authorization letter of each distributor.

Who can I verify my product?

All of your distributors that sell your products anywhere in the world can verify your product.

How can I rate and review my distributors

After you verify with your distributor, go to their profile and click on "Rate distributor".

How can I get my products rated and reviewed?

After verification with a distributor they can enter your profile to rate and review your products.

Why I have to upload authorization letter?

In order to make sure that all of data on aumet.me platform is completely accurate and verified, this will protect you when dealing with new distributors so you be assured that the information is true.

Who can see my authorization letter?

No one. It is only kept in the aumet quality department to make sure that all data is correct.

How can I get serious distributor leads?

In order to get the best serious leads, you have to make sure that you have more than 3 verifications worldwide, with complete ratings and reviews

What if my distributor doesn’t accept my verification?

We recommend you to send him an email or give him a phone call to urge him to accept your request, your distributor receives your request on his email address you provide, so by registering on the same address, he can find your request available to accept after registration. Make sure to ask your distributor to check his spam if he doesn’t receive the invitation email.

Contacting distributors

What is Intelligent Matching?

Intelligent matching uses business experience in addition to advanced technology to recommend you the best distributor depending on relevant details like your products, and the country you are looking for distributors in and quality details which comes from business experience in each market and its culture which is stored as ‘’big data’’

How does Intelligent Matching works?

After selecting the product you want to find distributors for and the country you are interested in, the system scans all distributors on the website and gives you the best two matches, finally the quality control approve the matches then they appear to you to contact them directly.

How many distributors can I contact?

  • You are are free to contact all distributors who contacts you by themselves
  • With each complete verification you get one message to unlock a distributor to contact directly
  • When you upgrade to Premium membership you can unlock distributors to contact directly

Tenders & News

How can I see daily news and tenders?

You can access them from dashboard by clicking on “Tenders & News”

Where do aumet get the Tenders & News from

Our smart system scans all local newspapers and articles from their official website, finds medical related news and tenders, translates them, keeps the source, and then shares them with you daily. The system uses machine learning to determine which is news are related medical business.

How often are news & tenders gets updated

The system scans into all newspapers daily.

How can I see the source of the news and tenders?

By choosing the article or the tenders, then clicking on “Download source” button.

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